SAFETY AND CUSTOMER SERVICE ARE OUR TOP PRIORITIES! All of our guides are well equipped with their New York State Public Vessel LIcense's and their CPR & First Aid Certifications
MANDATORY SAFETY OVERVIEW
Every tour begins with an on land 20 minute safety overview / training
THIS ENSURES A GOOD TIME FOR THE BOTH OF US
HELMETS - YES THEY'RE REQUIRED - YES THEY'RE COOL
You are welcome to bring your own gear!
THE BEST EXPERIENCE
WE PROVIDE A TRUE LOCAL EXPERIENCE UNATTAINABLE ANYWHERE ELSE ON THE LAKE!
Reservations are required for all tours and groups -NO DRIVE UPS ALLOWED. A deposit equal to $20 per ski is required to reserve your tour.
We accept all major credit cards and, or course, cash.
WE REQUIRE A CREDIT CARD IMPRINT FOR A DAMAGE RECEIPT. TO BE RETURNED TO GUEST AT THE END OF THE TOUR.
THINGS WE DON'T DO
PREGNANT WOMEN CANNOT RIDE
NO CHILDREN UNDER 6 YRS OLD (All child passengers must be able to "hold on" behind the driver and have feet touch the foot wells)
MUST HAVE VALID DRIVERS LICENSE PRESENT AT TIME OF TOUR. IF NOT, YOU CANNOT DRIVE AND THIS WILL RESULT IN A 50% CANCELLATION FEE
NO DRUGS OR ALCOHOL
IF THE GUIDE HAS REASONABLE SUSPICION THAT YOU ARE UNDER THE INFLUENCE YOU WILL NOT BE ALLOWED TO GO.
THIS WILL RESULT IN A 50% CANCELLATION FEE
ONE DRINK IS CONSIDERED UNDER THE INFLUENCE !
ALLOW POOR JUDGEMENT
LISTEN TO YOUR GUIDE
THEIR RULES ARE IMPORTANT AND ARE IN PLACE FOR A REASON.
ABSOLUTELY NO WAKE JUMPING OF OTHER BOATS, SKI'S, AND/OR DEVOCEAN'S PERSONAL WATER CRAFTS.
IT IS ILLEGAL AND WILL NOT BE TOLERATED
REMEMBER: You are about to experience Lake George on a motorsport, please properly prepare and dress yourself and your children
It is recommended you bring sunscreen! Some may desire water shoes.
It is highly recommended for women to wear something to or below the knee (like leggings) for comfort
JEANS ARE NOT ALLOWED!!
ARRIVE A HALF HOUR PRIOR TO SCHEDULED TOUR TIME TO AVOID AN INCONVENIENCE FEE OF $25 OR A CANCELLATION FEE OF 50%*
48 HOUR CANCELLATION POLICY
IF YOU CANCEL LESS THAN 48 HOURS PRIOR TO YOUR TOUR TIME OR FAIL TO SHOW UP FOR YOUR SCHEDULED TOUR - YOU WILL BE CHARGED A CANELLATION FEE EQUAL TO 50% OF YOUR GROUP'S TOTAL COST.
YOU BREAK IT YOU BUY IT
Guests must have valid credit card on file to be used in the event of damages.
BOATS CAN TIP - SO CAN YOU
DIDN'T CRASH AND DIE?
TIP YOUR GUIDE
GRATUITY FOR OUR STAFF IS NOT INCLUDED IN PRICE
IT IS NOT AN EASY JOB
CONCERNED ABOUT WEATHER?
WE WILL NOT GO OUT IN DANGEROUS WEATHER CONDITIONS
THE GUIDE WILL MAKE THE CALL DAY OF IF IT IS SAFE TO GO OUT OR NOT
NOTE: Rain is in the weather forecast quite often in this region - this forecast is frequently inaccurate as Lake George weather has a mind of it's own. Often times - those who book where there was rain in the forecast get the best rides! (Low boat traffic and calm waters)
UNLESS NOTIFIED OTHERWISE; WE EXPECT YOU TO SHOW UP ON TIME AND READY TO RIDE!