THINGS WE DO

WELCOME ALL RIDING LEVELS

  • SAFETY AND CUSTOMER SERVICE ARE OUR TOP PRIORITIES!  All of our guides are well equipped with their New York State Public Vessel LIcense's and their CPR & First Aid Certifications


MANDATORY SAFETY OVERVIEW

  • Every tour begins with an on land 20 minute safety overview / training
  • THIS ENSURES A GOOD TIME FOR THE BOTH OF US

COMPLIMENTARY

  • Life Vest
  • Eye Protection
  • Safety Whistle
  • HELMETS - YES THEY'RE REQUIRED - YES THEY'RE COOL
  • You are welcome to bring your own gear!

THE BEST EXPERIENCE

  • WE PROVIDE A TRUE LOCAL EXPERIENCE UNATTAINABLE ANYWHERE ELSE ON THE LAKE!

TAKE RESERVATIONS

  • Reservations are required for all tours and groups - NO DRIVE UPS ALLOWED.  A deposit equal to $20 per ski is required to reserve your tour.

EASY PAYMENTS

  • We accept all major credit cards and, or course, cash.
  • WE REQUIRE A CREDIT CARD IMPRINT FOR A DAMAGE RECEIPT. TO BE RETURNED TO GUEST AT THE END OF THE TOUR.

THINGS WE DON'T DO

RIDERS

  • PREGNANT WOMEN CANNOT RIDE
  • NO CHILDREN UNDER 6 YRS OLD (All child passengers must be able to "hold on" behind the driver and have feet touch the foot wells)
  • MUST HAVE VALID DRIVERS LICENSE PRESENT AT TIME OF TOUR. IF NOT, YOU CANNOT DRIVE AND THIS WILL RESULT IN A 50% CANCELLATION FEE

NO DRUGS OR ALCOHOL

  • IF THE GUIDE HAS REASONABLE SUSPICION THAT YOU ARE UNDER THE INFLUENCE YOU WILL NOT BE ALLOWED TO GO.
  • THIS WILL RESULT IN A 50% CANCELLATION FEE
  • ONE DRINK IS CONSIDERED UNDER THE INFLUENCE !

ALLOW POOR JUDGEMENT

  • LISTEN TO YOUR GUIDE
  • THEIR RULES ARE IMPORTANT AND ARE IN PLACE FOR A REASON.
  • ABSOLUTELY NO WAKE JUMPING OF OTHER BOATS, SKI'S, AND/OR DEVOCEAN'S PERSONAL WATER CRAFTS.
  • IT IS ILLEGAL AND WILL NOT BE TOLERATED

IMPORTANT INFORMATION

PROPER PLANNING

  • REMEMBER: You are about to experience Lake George on a motorsport, please properly prepare and dress yourself and your children 
  • It is recommended you bring  sunscreen! Some may desire water shoes.
  •  It is highly recommended for women to wear something to or below the knee (like leggings) for comfort
  • JEANS ARE NOT ALLOWED!!

ARRIVAL TIME

  • ARRIVE A HALF HOUR PRIOR TO SCHEDULED TOUR TIME TO AVOID AN INCONVENIENCE FEE OF $25 OR A CANCELLATION FEE OF 50%*

48 HOUR CANCELLATION POLICY

  • IF YOU CANCEL LESS THAN 48 HOURS PRIOR TO YOUR TOUR TIME OR FAIL TO SHOW UP FOR YOUR SCHEDULED TOUR - YOU WILL BE CHARGED A CANELLATION FEE EQUAL TO 50% OF YOUR GROUP'S TOTAL COST.

YOU BREAK IT YOU BUY IT

  • Guests must have valid credit card on file to be used in the event of damages.

BOATS CAN TIP - SO CAN YOU

  • DIDN'T CRASH AND DIE?
  • TIP YOUR GUIDE 
  • GRATUITY FOR OUR STAFF IS NOT INCLUDED IN PRICE 
  • IT IS NOT AN EASY JOB

CONCERNED ABOUT WEATHER?

  • WE WILL NOT GO OUT IN DANGEROUS WEATHER CONDITIONS
  • THE GUIDE WILL MAKE THE CALL DAY OF IF IT IS SAFE TO GO OUT OR NOT
  • NOTE: Rain is in the weather forecast quite often in this region - this forecast is frequently inaccurate as Lake George weather has a mind of it's own. Often times - those who book where there was rain in the forecast get the best rides! (Low boat traffic and calm waters)
  • UNLESS NOTIFIED OTHERWISE; WE EXPECT YOU TO SHOW UP ON TIME AND READY TO RIDE!